Maintenance Support Team Leader & Depot Manager

• Ensure the London depot is run efficiently and with a high level of organisation.

• Oversee all H&S, Pest Control, Fire Safety, Cleaning, etc. responsibilities at our London depot.

• Stock level management, ordering plants, sundries & materials as required.

• Ensuring the correct plants, sundries & materials are delivered to our field-based technicians to enable them to fulfil the requirements of our maintenance contracts.

• Delivering the highest level of Customer Service to our clients, reacting quickly and positively as required, sometimes at short notice.

• Taking responsibility and providing swift and effective resolutions to customer concerns.

• A lateral thinker with a can-do attitude, providing a positive influence to the staff working from our London depot and the wider Maintenance team.

• Believe in and be a role model for our company values.

• Support the Maintenance Team Manager with low-level HR requirements.

Essential:

• Previous management experience.

• Previous building management experience.

• Organised, positive, motivational, and a can-do attitude.

• Willing to be hands-on and step in to support the team if required.

• Willing to go above and beyond at short notice to ensure the highest level of customer service to our clients at all times.

• Be a role model for our company values and hold your team accountable for upholding these.

• Flexibility around working hours to support team/client needs.

• A good knowledge of interior and exterior plants and their care/maintenance.

• A high level of initiative, able to think laterally to ensure efficient resolutions.

• Awareness and respect for H&S requirements and ensuring that these are adhered to by every member of the team at all times.

• Able to work closely and collaboratively with other Leaders, Managers, and departments.

• Proficient IT user – Excel, Word, Outlook, Google Sheets, etc.

• Full UK Driving Licence.

• Eligibility to work in the UK.

• Fluent English speaker.

Overview:

We're a family-owned business based in Leicester with a passion for plants and an appetite for growth and development. Since we started almost 50 years ago we've worked with some of the best and biggest brands across multiple industries, and our culture of great quality, great service, and friendly, personable service means that a lot of our clients keep using us year after year.

Our Values:

• Exceed Expectations

• Make Things Happen

• Do the Right Thing

• Always Look for Ways To Improve

• Care For Your Colleagues, Customers, and the Community